These Terms & Conditions govern your access to and use of the 12bang platform, including all casino games, sports betting markets, payment services, and promotional offers available to players in Bangladesh.
Important Notice: Please read these Terms & Conditions carefully before registering an account or using any service on 12bang. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must not use 12bang.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 12bang ("12bang", "the Platform", "we", "us", "our") governing all use of the 12bang website at 12bang.bio and all associated services, products, features, and content made available through the platform, including but not limited to casino games, sports betting markets, crash games, live dealer tables, promotional offers, and payment processing services.
By completing the account registration process, making a deposit, placing a bet, or otherwise accessing any part of the 12bang platform, you confirm that:
These Terms apply to all users of the 12bang platform regardless of the device or browser used to access the service. 12bang is a browser-based platform and does not require installation of any mobile application.
2.1 Minimum Age. The 12bang platform is strictly available to individuals who are at least 18 years of age. It is a serious criminal offence in many jurisdictions for a person under the age of 18 to gamble. 12bang enforces a strict minimum age policy of 18 years for all account holders without exception. By registering an account, you warrant that you are 18 years of age or older.
2.2 Age Verification. 12bang reserves the right to request age verification documentation from any account holder at any time. Verification of age using a valid Bangladeshi National Identity Card (NID) is mandatory before any withdrawal request is processed. Accounts found to belong to persons under the age of 18 will be closed immediately, and any balance held in the account will be returned to the source of the deposit, minus any bonus funds or winnings derived from bonus funds.
2.3 Geographic Eligibility. 12bang primarily serves players located in Bangladesh. You are solely responsible for ensuring that your use of the platform is lawful in your jurisdiction. 12bang makes no representation that access to the platform is legal in all locations. Players accessing the platform from outside Bangladesh do so at their own risk.
2.4 Single Account Policy. Each individual player is permitted to hold only one registered account on the 12bang platform. Maintaining multiple accounts is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any balances or pending withdrawals.
3.1 Registration Requirements. To access the full range of 12bang services, you must register a player account by providing accurate, current, and complete personal information as requested during the registration process. Required information includes but is not limited to: a valid mobile phone number registered in Bangladesh, a valid email address, your full legal name as it appears on your Bangladeshi NID, and your date of birth.
3.2 Accuracy of Information. You are responsible for ensuring that all information provided during registration and throughout your use of the platform remains accurate and up to date. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in account suspension, forfeiture of winnings, and reversal of pending withdrawals.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login credentials with any other person. 12bang strongly recommends enabling two-factor authentication (2FA) via SMS OTP, which is available in your account security settings. You agree to notify 12bang immediately at [email protected] if you suspect any unauthorised access to your account.
3.4 Account Ownership. A registered 12bang account is personal to the account holder and may not be transferred, sold, gifted, or otherwise assigned to any other person under any circumstances. Any attempt to transfer an account will result in immediate termination of the account.
3.5 Know Your Customer (KYC). 12bang operates a Know Your Customer programme in accordance with responsible gaming and anti-money laundering principles. You may be required to submit identity documents including a copy of your NID, proof of address, and proof of payment method ownership before withdrawals are processed or at any other time at 12bang's discretion.
4.1 Accepted Payment Methods. 12bang accepts deposits and processes withdrawals via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT, ৳). The availability of specific payment methods may change from time to time; current availability is displayed in the cashier section of your account.
4.2 Minimum and Maximum Amounts. The minimum deposit amount is ৳200. Minimum withdrawal amounts and any applicable maximum transaction limits are displayed in the cashier section of the platform at the time of the transaction. These limits may vary by payment method and may be subject to change at 12bang's discretion.
4.3 Deposit Processing. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the player's 12bang account within a few minutes of the transaction being confirmed by the payment provider. Delays beyond 30 minutes should be reported to [email protected].
4.4 Withdrawal Processing. Withdrawal requests are processed within 24 to 72 hours of submission, subject to completion of any required KYC verification. 12bang will process withdrawals to the same payment method used for the corresponding deposit wherever technically possible. 12bang reserves the right to request additional documentation before processing any withdrawal.
4.5 Payment Method Ownership. You may only use payment methods that are registered in your own name. You must not use payment methods belonging to another person. Using a third-party payment method is a breach of these Terms and may result in account suspension and reversal of the relevant transactions.
4.6 Currency. All player account balances, deposits, wagers, winnings, and withdrawals are denominated in BDT. 12bang does not accept deposits or process withdrawals in any other currency. International cards used for deposits may be subject to currency conversion by the issuing bank; any resulting fees or exchange rate differences are the account holder's responsibility.
5.1 Eligibility. Promotional offers available on 12bang are subject to individual offer terms in addition to these general Terms. Eligibility criteria, minimum deposit requirements, qualifying games, wagering requirements, maximum bonus amounts, and expiry dates are set out in the specific terms attached to each promotion. In the event of any conflict between these Terms and the specific bonus terms, the specific bonus terms shall prevail with respect to that promotion.
5.2 Wagering Requirements. Unless otherwise stated in the specific promotion terms, bonus funds and any winnings generated from bonus funds are subject to a wagering requirement that must be completed before a withdrawal can be requested. The applicable wagering requirement multiplier is stated clearly in the terms of each individual promotion. Wagering requirements must be met within the stated validity period of the bonus.
5.3 Abuse of Promotions. 12bang reserves the right to withhold, cancel, or claw back any bonus or promotional benefit if it has reasonable grounds to believe that a player has attempted to abuse the promotion, including but not limited to: creating multiple accounts to claim the same offer more than once, placing low-risk or hedged bets designed to artificially satisfy wagering requirements, or colluding with other players to exploit promotional conditions. Any determination of bonus abuse is made at 12bang's sole discretion.
5.4 Modification and Withdrawal of Promotions. 12bang reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Changes to ongoing promotions will be communicated via the platform. Players who have already opted in to a promotion prior to a material change will be notified of the change and given the option to withdraw from the promotion without penalty.
5.5 One Bonus Per Household. Promotional offers are limited to one per household, per device, and per IP address unless the specific promotion terms state otherwise. Attempts to claim the same promotion multiple times using different accounts, devices, or network connections are considered abuse and will result in cancellation of the duplicated claims.
6.1 Game Rules. Each casino game and sports betting market on the 12bang platform is governed by individual game rules in addition to these Terms. Game rules are accessible from within the relevant game interface or betting market. Players are responsible for reading and understanding the applicable rules before placing any wager.
6.2 Finality of Results. The results of all casino games are determined by certified random number generator (RNG) software provided by the respective game studios, including Pragmatic Play, NetEnt, PG Soft, Microgaming, Play'n GO, and Spribe. Results generated by the RNG are final. 12bang does not interfere with game outcomes and has no ability to alter the results of any individual game session once it has commenced.
6.3 Live Dealer Games. Live dealer table games available on 12bang are provided by Evolution Gaming and Ezugi. Results of live dealer games are determined by the actions of the live dealer in real time and are final. Any dispute regarding a live dealer game outcome must be submitted to [email protected] within 24 hours of the game session in question, accompanied by the relevant game session reference number.
6.4 Sports Betting. Sports betting markets on 12bang cover cricket, football, kabaddi, and other sports. All bets are accepted subject to availability of the relevant market. 12bang reserves the right to suspend, void, or settle any sports betting market in accordance with standard industry settlement rules for the relevant sport. In-play betting markets may be suspended at any time due to match events, data feed interruptions, or operational requirements.
6.5 Void Bets. A bet may be declared void in circumstances including but not limited to: the event being cancelled or postponed beyond the applicable settlement window; manifest error in the odds displayed; data feed failure affecting the integrity of an in-play market; or evidence of match manipulation. Void bets are settled at odds of 1.0 and the original stake is returned to the player's account balance.
6.6 Maximum Winnings. 12bang reserves the right to apply a maximum single-transaction payout cap across all games and betting markets. The applicable limit, where enforced, will be communicated within the specific game or market rules. Winnings in excess of any applicable cap may be withheld pending review.
6.7 Technical Errors. In the event of a technical malfunction affecting a game session, 12bang's decision regarding the settlement of the affected bets is final. Where a malfunction can be verified, 12bang will endeavour to restore the player's account to the position it held immediately before the affected game session commenced.
7.1 Commitment. 12bang is committed to promoting responsible gambling and takes its obligations toward player welfare seriously. 12bang provides a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible directly from your account settings at no charge.
7.2 Self-Exclusion. Any player who believes that gambling is causing them harm may request a self-exclusion from the 12bang platform by contacting [email protected]. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, the player's account will be suspended and the player will be excluded from all marketing communications from 12bang.
7.3 Age Restriction Enforcement. 12bang strictly enforces the minimum age requirement of 18 years. If 12bang has reason to believe that a minor has accessed the platform, the relevant account will be suspended immediately, all transactions reviewed, and any balance returned to the source of funds. 12bang encourages parents and guardians to use parental control software to prevent minors from accessing gambling content online.
For detailed information about responsible gaming tools and resources, please visit our dedicated Responsible Gaming page.
The following activities are strictly prohibited on the 12bang platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of account balance and pending withdrawals, and reporting to relevant authorities:
9.1 Platform Content. All content on the 12bang platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of 12bang or its content suppliers and is protected by applicable intellectual property laws.
9.2 Restricted Use. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 12bang platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the platform without the prior written consent of 12bang.
9.3 Third-Party Game Content. All casino game content provided by third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Play'n GO, Spribe, and Ezugi — remains the intellectual property of the respective studio. Use of game content is subject to the end-user licence terms of the applicable studio in addition to these Terms.
10.1 No Warranty. The 12bang platform is provided on an "as is" and "as available" basis without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. 12bang does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
10.2 Limitation. To the fullest extent permitted by applicable law, 12bang's total liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your 12bang account during the 30-day period immediately preceding the event giving rise to the claim.
10.3 Excluded Losses. In no event shall 12bang be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of or inability to use the platform, regardless of the cause of action and whether or not 12bang has been advised of the possibility of such damages.
10.4 Gambling Losses. 12bang accepts no liability for any financial losses incurred by a player as a result of gambling on the platform. Gambling involves risk and players may lose money. You acknowledge that you participate in all games and betting markets at your own risk and that gambling losses are not recoverable from 12bang.
11.1 By 12bang. 12bang reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if: (a) there is reasonable suspicion of a breach of these Terms; (b) a regulatory, legal, or law enforcement obligation requires it; (c) the account holder requests self-exclusion; or (d) 12bang decides to withdraw its services from a particular market or jurisdiction.
11.2 Effect of Termination. Upon termination of an account for any reason, all pending bonus funds and wagering requirements are immediately cancelled. Any real-money balance remaining in the account at the time of closure will be returned to the account holder via the original payment method, subject to completion of KYC verification and confirmation that the closure is not the result of a breach of these Terms by the account holder.
11.3 By the Player. Players may close their 12bang account at any time by submitting a written request to [email protected]. Account closure requests will be processed within 5 business days. Players are responsible for withdrawing any available balance prior to account closure.
12bang collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on 12bang, you consent to the collection and processing of your personal data as described in the Privacy Policy. Please review the Privacy Policy carefully before registering. In the event of any conflict between these Terms and the Privacy Policy with respect to data processing matters, the Privacy Policy shall prevail.
12bang reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, 12bang will notify registered players via the email address associated with their account or via a prominent notice on the platform at least 7 days before the amended Terms take effect. Continued use of the 12bang platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account before the effective date of the change.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any other aspect of the 12bang platform, please contact our support team:
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly at the email address above.
18+ Age Restriction Reminder: 12bang products and services are strictly for adults aged 18 and above. Gambling can be addictive. Please play responsibly and within your means.
12bang's terms are built on a foundation of transparency, fairness, and player protection. Here is a summary of what those commitments mean in practice.
12bang writes its terms in plain, readable English without obscuring important conditions in legal jargon. Bonus wagering requirements, withdrawal limits, and eligibility rules are all stated clearly in the relevant sections of these Terms and in individual promotion materials.
All casino games on 12bang use certified RNG software from established providers including Pragmatic Play, NetEnt, Microgaming, and PG Soft. 12bang does not alter game outcomes and has no technical ability to influence individual game results once a session has commenced.
All player accounts are denominated in BDT (৳). Deposits and withdrawals are processed via bKash, Nagad, Rocket, and Upay with no currency conversion required. Payment method ownership is verified to protect all account holders from unauthorised transactions.
12bang enforces a hard minimum age of 18 years for all account holders. NID-based age verification is completed before any withdrawal is processed. Accounts identified as belonging to persons under 18 are closed immediately and all funds returned to the deposit source.
Deposit limits, session time reminders, and self-exclusion options are available to all 12bang account holders directly from the account settings panel. Players who request self-exclusion are excluded from both platform access and marketing communications within 24 hours.
When 12bang makes material changes to these Terms, registered players are notified by email at least 7 days before the changes take effect. Players who do not accept the revised Terms may close their account before the effective date without penalty and withdraw any available balance.
Now that you have reviewed our Terms & Conditions, explore everything 12bang has to offer — from cricket betting and live casino to slots and our FAQ. 18+ only. Please gamble responsibly.